一个好的品牌意味着不仅具有良好的品质,更要有一个完善的服务和值得信赖的市场信誉。新泰隆公司以雄厚的技术力量、先进的生产设备、专业的人才资源和完善的服务体系为后盾,为用户提供售前、售中、售后服务。
A good brand means not only having a good-quality, but also a perfect service with the market trusted requtation. Xintailong provides to customers its service before, during an dafter-sales, basedon the professional talented person’ s resources, advancing production equipment, strong technique team and a perfect service system.
售前:有经过专业培训的营销工程师上门详细了解您的项目各种情况,为您提供适合您的初步方案。
BEFORE SALES: Our professionally trained sales engineers will visit the clients to understand the project’s detail and then to draft tentative scheme related to clients’ needs.
售中:根据营销工程师回馈的信息,设计工程师会为您设计一套经济合理、技术先进的工艺设计方案。确定方案、合同签订后,提供全套设计施工图纸,并根据您的需要为您提供设备制造、专业安装调试、人员培训以及设备系统运行等一条龙服务。
DURING SALES: According to the information obtained by sales engineers, desinging enginners will prepare a proposal with reasonable investment and forerunner technological scheme. After decision of the technological scheme and signing the contract, Xin TaiLong Will provide a set complete of construction diagram paper and, according to your needs, provide a full service from manufacturing equipment, installation, staff training and equipment running.
售后:在接到用户的信息申请后24小时内给予明确答复并尽快解决问题,另公司将有售后专职人员进行例行回访,确保设备正常运行。
AFTER SALES: A clear response and homologous solution will be given with 24 hours after receiving the clients’ call. Regular visits to the projects will insure the equipment normal operation.